Storage that stays online
Specialized third-party maintenance for data center storage — comprehensive break/fix support across every leading hardware platform.
Overview
Agility for ever-changing needs
Benefit from call-home monitoring and optional software support across leading storage brands — solutions tailored to your exact platform mix.
With a focus on enabling IT freedom, we alleviate your most significant pain points: expect measurable gains in availability, flexibility, and efficiency.
Supported brands
Consistent results, enterprise scale
Comprehensive break/fix support keeps your data available and your teams productive — with results you can measure quarter after quarter.
Business benefits
Response you can set your watch to
Quicker response times
Our initial call response is within 30 minutes of an incident.
Rapid routing
We promptly engage the appropriate support team to resolve incidents faster.
Onsite delivery
A field engineer arrives within two hours. Average resolution time: under four hours.
Standard In every contract
- Onsite labour
- Onsite parts replacement
- Remote and onsite troubleshooting
Optional Add-on capabilities
- Call-home monitoring
- Dedicated spare parts onsite
- Dedicated field engineer onsite
Improve availability, flexibility, and efficiency — on your terms.
Tell us what arrays you run and we'll show you what a single support contract could look like.
Start the conversation